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TIPS (Training for Intervention Procedures) is a dynamic, skills-based training program designed to prevent intoxication, drunk driving and underage drinking by enhancing the fundamental “people skills” of servers, sellers and consumers of alcohol. TIPS gives individuals the knowledge and confidence they need to recognize potential alcohol-related problems and intervene to prevent alcohol-related tragedies.

TIPS training sessions vary in length from two to five hours. Eight customized versions of the program address concerns specific to the environment.

TIPS sessions can be administered through a certified TIPS Trainer orthrough eTIPS, an online training program. Training conducted by a trainer is implemented through video and printed materials to facilitate discussion of the course content. Course material is presented in three sections: Information, Skills Training and Practice/Rehearsal.

Training conducted through eTIPS is implemented through a computer and served over the web. eTIPS Training is self-paced and can be administered at anytime.

At the end of either type session, participants complete a multiple-choice exam. Participants who pass the exam receive a certification card, valid for three years in most areas. Exams, grades and other relevant information are maintained online for review.

TIPS for On Premise

The On Premise program, our core program, is a five-hour program designed for servers at restaurants, bars, hotels or any other establishment where alcohol is consumed on the premises. Employees learn strategies for serving alcohol responsibly while providing the best possible customer service.

TIPS for Off Premise

The Off Premise program is a three-hour program addressing the sale of alcohol at grocery stores, liquor stores, convenience stores and package stores. Clerks learn strategies for preventing illegal alcohol sales to underage and/or intoxicated patrons.

TIPS for Concessions

The Concessions program is a three-hour program for environments such as stadiums, arenas, theaters, concert halls, fairs, amusement parks and festivals. The focus of this program is on assessing patrons in a short period of time to prevent illegal alcohol sales.

TIPS for Gaming

The Gaming program is a five-hour program used by casinos, riverboats and gambling halls. This program focuses on the issues presented by guests receiving complimentary cocktails while gambling, as well as guests staying on property.

eTIPS On Premise

A new online certification program for on premise establishments. It is a self-paced, web-based program designed for servers at restaurants, bars, hotels or any other establishment where alcohol is consumed on the premises. Employees learn strategies for serving alcohol responsibly while providing the best possible customer service.

eTIPS Off Premise

Like eTIPS for On Premise, eTIPS for Off Premise is a new online certification program for off premise establishments. It is a self-paced, web-based program that addresses the sale of alcohol at grocery stores, liquor stores, convenience stores and package stores. Clerks learn strategies for preventing illegal alcohol sales to underage and/or intoxicated patrons.

eTIPS Gaming

eTIPS for Gaming is our latest online certification program designed specifically for employees that work in casinos, riverboats, race tracks, and gambling halls. It is a self-paced, web-based program that addresses the challenges of serving and selling alcohol in a casino environment. Employees learn strategies for serving and selling alcohol responsibly while providing the best possible customer service.

TIPS for the University

The University program is a two-hour program tailored for students at universities and colleges. This program gives students the skills they need to intervene with their peers in social situations to prevent alcohol-related incidents.

TIPS for the Workplace

The Workplace program is a two-hour program designed to help companies provide in-house alcohol training for their employees. The program addresses the problems associated with alcohol use on the job, at company-sponsored functions, and after work.

TIPS for Seniors

The Seniors program is a two-hour program specifically for senior citizens. This program focuses on the special challenges alcohol consumption can pose for the elderly. Participants gain knowledge about intervention strategies targeted to this segment of the population.

CAST

The CAST program is a self-paced, self=taught certification program that addresses the sale of alcohol at grocery stores, liquor stores, convenience stores and package stores. Clerks learn strategies for preventing illegal alcohol sales to underage and/or intoxicated patrons.